The organization’s IT system that seemed to be excellent several years ago may become outdated due to rapid changes in the industry. The competitors constantly come with new digital practices and processes to gain the customer’s attention. Clients in turn increase their expectations and wait for a new smooth experience. As a result, your company is under the pressure of required digital transformation, but it is more than a regular update. You are in a game with different rules, which means you must change not only tools but the approach, you are doing your IT.
Why Modernization is a Call of the Time?
A recent survey shows that 36% of entrepreneurs who embarked upon the path of digital transformation, see the biggest challenge in incorporating new technologies. Though the vendors are the same, principles and features that worked in the past, are not considered efficient now. Almost every tool contains Internet connections and sensors, and all mechanical mechanisms are replaced with contemporary alternatives. As a result of software development, you receive not just a package that you can install and use for many years forward; but access to the cloud that is upgraded automatically and operates in accordance with new requirements.
Still, there is one thing that hasn’t changed. Each enterprise should focus on its competitive edge and apply efforts for modernization; since stakeholders establish new requirements and are more demanding than ever. You can consider five principles that may help do the process of digital transformation successful and stress-free.
How to Modernize the Company’s Technology?
Some enterprises try to make all things clear on their own, while others prefer approaching a software development company to update the way IT works. If you hit the first category, then these professional tips may guide your way:
1. Put the customer in the first place
Despite the factors that made you think about the modernization of the company’s technology, there is one predominant goal of the entire process – to bring value. Your every effort should end with bringing benefit to the end-user; it may be either increased product quality, better experience, or efficiencies that cut down costs and add the value at the same time. Involve the stakeholders into the process of creating new options and capabilities, and be ready to measure the changes in fundamental metrics (e.g. user experience, customer retention, etc.) to track overall success.
2. Make architecture easier
Previous complex architecture that consisted of several technologies, doesn’t work today. Now, a company should have a modern modal system, including interoperable components that interact smoothly and doesn’t require changing each one to refresh the entire network. The clients do not want a complicated menu and excess of features; instead, they prefer simple commands and options that allow them to reach a target goal quickly.
3. Develop for Flexibility and Speed
Meanwhile, the former technology systems were focused on doing only one or two things well, today’s systems are more flexible and allow to change the enterprise’s core with no barriers. Hence, it is recommended to look for modular platforms that can work with plenty of plug-and-play functions, or develop their own capabilities to design future-ready IT systems. You can consider the MVP approach, or artificial intelligence and machine learning to achieve flexibility and speed.
4. Encourage staff to participate in digital transformation
Changes in the company’s technology can’t take place without staff. You will hardly achieve any possible success if the employees do not understand updates and do not accept them. It is crucial to research their readiness and expertise in the new structure and used received information to decide what type of support, training, and recruitment you should take. You can engage the staff into a digital transformation with the help of “informal leaders” who can tell about the possible places of resistance and the ways to get rid of them.
5. Maintain a services mindset
Previously, a company had to own the systems to arrange a proper workflow. Now, an organization can approach different providers for services that are vital for its operating. Afterward, the company can integrate and consume them in a way that is efficient for the overall result. If the service or its component is not effective anymore, you can easily modify or refuse using it. Maintaining a service mindset results in more open cooperation with providers, shifting the focus from negotiating terms to jointly achieved results.
The main goal of modernizing your company’s technology stack is to work out a strategic tool for achieving a successful outcome. Along with critical technical issues, the organization should learn how to build systems more efficiently, involve staff, and perform a valuable digital transformation across the enterprise. You can always approach ITM House for IT consulting and receive a feedback proceeding from your needs and expectations.